Mirayti
For beauty salons and barbershopsBooks appointments in slots that are really free, reminds customers before their appointment, and messages them when it's time for the next visit.
What's inside Mirayti ↓
AssistantSalma
New in SyriaAn AI assistant on your business WhatsApp
An AI assistant that answers your customers on WhatsApp, day and night, in Syrian Arabic.
B2mrak is a family of systems by Muhkam for business owners in Syria. The assistant replies on your own number, books and registers, and the system follows up with your customers on its own. Faster replies and better service mean more customers who come back. And every kind of business gets its own system.
One night, five businessesAssistant on duty
- Salma · Mirayti
Booked a customer a cut and blow-dry for tomorrow at 11, in a slot that was really free.
- Nour · Salamtak
Booked an appointment with the dentist, and took the answers to the clinic's form.
- Rami · Mishwar
Quoted 3 days for an available car, and logged a provisional booking for the office to confirm.
- Majd · Taqati
Gave a first estimate from the company's packages, and took a request for a site visit.
- Layla · Hessa
Enrolled a student provisionally in an evening English group that still has seats.
Five systems, one family
What's your business?
Pick your kind of business and visit its system's website. Every system has a demo you can open right now and look around inside.
Salamtak
For clinics: dental, dermatology, cosmetic and laser, generalBooks each appointment with the right doctor at a free time, and asks the patient your form questions, so their details reach you before they do.
What's inside Salamtak ↓
AssistantNour
Mishwar
For car rental officesGives the exact price for the dates, checks which car is really available, and takes a provisional booking you confirm with one tap.
What's inside Mishwar ↓
AssistantRami
Taqati
For solar energy companiesAsks the customer what they want to run, gives a first estimate from your own packages, and books them a site visit.
What's inside Taqati ↓
AssistantMajd
Hessa
For institutes, language centres and coursesExplains your courses and prices, shows the groups that still have seats, and enrolls the student provisionally while you confirm.
What's inside Hessa ↓
AssistantLayla
Aqari
For real estate offices, sales and rentalsSearches your listings for what the client asks, gives the details and price, and books a provisional viewing that you confirm.
AssistantSami
Ta'shira
For travel, tourism and visa officesTells travellers the visa requirements, price and documents, opens their request, and reminds them about missing papers.
AssistantRana
Munasaba
For wedding halls and event venuesChecks if the date is free, prices the package by the number of guests, and places a provisional hold or a hall visit.
AssistantLama
Madrasati
For nurseries and private schoolsTells parents their child's class by age, the fees and seats, books a school visit, and opens the application.
AssistantHala
Your business isn't here? Chat with Sham on WhatsApp →
How it works
From your first message to Sham, to the first customer the assistant answers.
Nothing to install, and no need to be good with technology. Four steps, with the Muhkam team beside you.
- We open your accountChat with Sham, and the Muhkam team opens an account for your kind of business: salon, clinic, car rental office, energy company or institute.
- You link your WhatsApp numberThe same number your customers already know, linked from your phone with a link code or a QR.
- You add your services, prices and hoursFrom the app, where a guided tour explains every page. Or send them to Sham on WhatsApp and she enters them for you, then reads them back so you can confirm.Entering services and hours through Sham: for salons and clinics
- The assistant starts replyingTry it first as if you were a customer, then switch it on. You see every word, and you can step in whenever you like.
AI assistant · New in Syria
It replies like your best receptionist, and it never sleeps.
It only uses the information you give it: your services, prices, hours and notes. And you can give it any name you like.
- Day and night, in Syrian ArabicAnd if a customer writes in English, it replies in simple English.
- Books and registers only what's really freeAn appointment in the calendar, a car that's free on the requested days, or a seat in a group with space. It checks the system before it promises anything.
- Understands voice notesA customer sends a voice note, and it understands it and replies.
- If it doesn't know, it asks youIt tells the customer «I'll check», and asks you. You answer, it passes the answer on, and you can save it for next time.
- «Teach her» onceYour address, how to pay, your offers… Write it once and it answers from it. Or send it to Sham on WhatsApp and she adds it.
- Asks your form questionsAfter a booking or a request, it asks the questions you wrote, and the answers appear on the booking itself.
The limits
Some things it never does.
The assistant replies and books, but the decisions are yours. Anything sensitive comes straight to you.
It never
No matter what the customer asks, or how hard they push.
- Makes up a price or a discountIt only quotes the prices you wrote, and discount requests come to you.
- Gives medical adviceIn clinics: no diagnosis and no medication. The doctor decides.
- Promises resultsNo grades at the institute, and no hours of power or savings with solar.
- Talks about one customer to anotherAnd never shares anyone's details.
- Confirms on its own when the decision is yoursCar bookings, site visits and course enrollments are provisional, and you confirm with one tap.
Comes to you right away
The chat is marked «needs your reply», and you get an alert on WhatsApp.
- ComplaintsAn unhappy customer, or a complaint about a teacher or a service.
- EmergenciesAt a clinic it tells the patient to go to the ER right away. A burning smell or sparks? It tells the customer to switch the system off and keep away from it.
- Accidents, breakdowns and finesPlus requests to extend a rental at car offices.
- Requests for discounts, instalments and refundsYour call, not the assistant's.
AlertNeeds your reply: a complaint about a hair colour. The assistant apologised to the customer and told her you'll talk to her.
You're in charge
You see every word, and you can take over at any moment.
- Take overTake any chat with one tapFrom the app, or write straight from your phone, and the assistant stays quiet with that customer. When you're done, hand it back with one tap.
- Try herTry it before you switch it onChat with it as if you were a customer, and see how it replies before it talks to anyone.
- On · OffSwitch it off whenever you wantFrom the assistant's page, and switch it back on just as easily.
- AlertOn your phoneAnything that needs you comes as an alert on WhatsApp, and shows at the top of your chats.
The system behind the assistant
No customer gets forgotten.
Even if you'd rather reply yourself, the system keeps your customers organised and sends messages on time. You don't write a single one of them, and you can change any word.
Stages that move on their own
Every customer has a stage, and every stage has its message. Booked? They move on their own. Visited? They move, and the thank-you goes out. With every new visit, the cycle starts again.
New customerAppointment bookedVisitedDidn't book
Welcome and follow-ups
A first message, then follow-ups on the days you choose. Each message goes out once only, and they stop on their own as soon as the customer books.
Reminders before the appointment
Before an appointment, a car pickup, a technician's visit, or the first class.
A thank-you, and «Time for your next visit?»
A thank-you after the visit, and an invite back later on. Again with every new visit.
All chats in one place
One inbox for all of WhatsApp, with the chats that need your reply on top.
Sending that protects your number
It only sends during working hours, with human-like gaps, a daily limit, and «typing…» before every message. No one can guarantee anything with WhatsApp, but the system is built to protect your number.
Sending hours09:00 – 21:00
Between messages35 – 90 s
Before every messagetyping…
Bring your existing customers
Upload an Excel file, and Syrian numbers are understood however they were written.
More than one WhatsApp number
Each extra number is $10 a month, and we add it for you. If one number goes down, the other carries on.
Ready-made messages in Syrian Arabic
Templates in the Syrian dialect with the customer's name and your business name, and you can change any word.
All from your phone
On a computer or a phone, even linking WhatsApp from the same phone.
Inside each system
The same foundation, with each system built for its trade.
A salon needs appointments for each stylist, a rental office needs a board of cars, and an institute needs seats in groups. Here's what you'll find in each one.
Mirayti
For women's salons and barbershops- Appointment calendar for each staff member, with services, prices, durations and who does what
- Working hours, holidays and Ramadan
- Books, changes and cancels appointments, only in slots that are really free
- Reminder before the appointment, thank-you after the visit, and an invite back after 25 days
- One tap on «Came» in the calendar shows who visited, and who needs a reminder to come back
SAssistant: Salma
Salamtak
For clinics: dental, dermatology, cosmetic and laser, general- A calendar for each doctor, and never two bookings at the same time
- Appointment types with prices and durations, split shifts and special days
- A pre-visit form with your own questions, and the answers on the appointment
- Reminder before the appointment, «How are you feeling?» after 3 days, and regular check-up reminders
- No medical advice, and emergencies go to the ER with an alert to you
NAssistant: Nour
Mishwar
For car rental offices- Daily, weekly and monthly prices for each car, plus insurance, seats and gearbox
- A bookings board with one row per car, and no car is ever booked twice
- Bookings are provisional, and you «Confirm» or «Decline» with one tap
- Confirmation, reminders the day before pickup and on return day, a thank-you, and «Another trip?» after a month
- Delivery for a fee, a minimum rental period, and your office's own form
- Accidents, breakdowns and fines come straight to you
RAssistant: Rami
Taqati
For solar energy companies- Your catalogue: packages, panels, inverters and batteries, with prices and warranties
- A first estimate from your own packages, confirmed by the technician on the visit
- A requests board from «New» all the way to «Installed»
- Quotes from your catalogue, sent on WhatsApp with one tap, plus two follow-ups if there's no reply
- Visit reminder, thank-you, «How's it running?» after a week, and panel cleaning after 6 months
- A burning smell or sparks? It tells the customer to switch the system off, and hands the chat to you right away
MAssistant: Majd
Hessa
For institutes, language centres and courses- Courses and groups, with seats, prices and schedules, in person or online
- Only shows groups that have seats, and enrolls provisionally, even parents for their children
- Enrollments from «Provisional» to «Completed», and who has paid and who hasn't
- Enrollment confirmation on WhatsApp with one tap, and a reminder before the first class
- Follow-up with interested people, a thank-you, a feedback question, and an offer for the next level
LAssistant: Layla
Built for Syria
Made for our internet, our numbers and our dialect.
- Ordinary Syrian numbersWritten any way at all, the system understands them.0944 123 456+963 944 123 456
- Syrian Arabic, on Damascus timeThe app and the messages speak the Syrian dialect, and appointments and sending hours run on Damascus time. The app also comes in English.
- Light on slow internetOn a computer or a phone, and the app is built for weak connections.
- If your internet or power goes outMessages and replies go out from our side as a linked WhatsApp device, so they keep going even if your phone is off.
Just let your phone go online once every few days, because WhatsApp unlinks devices when the phone is away for a long time. If your number gets unlinked, Sham lets you know, and messages wait and go out as soon as it's back, for up to 3 days.
Who's behind B2mrak?
Muhkam: systems running every day in six countries.
B2mrak is made by Muhkam, a software company registered in the UAE. We build and run the systems ourselves for finance, distribution, trading, travel and car rental businesses, from the Gulf to Europe and the US.
- UAESystems for a cosmetics distributor, an interior design office and a building materials trader, and an AI WhatsApp employee for a car rental office.
- Saudi ArabiaA financing applications platform that has handled more than 4,500 applications, each with a clear owner and stage.
- EgyptWebsite, bookings and ads for a sales consulting firm.
- ItalyA website for a skincare manufacturer.
- United StatesA subscription platform that watches business-class fares and alerts travellers the moment a price drops.
- SyriaA website and catalogue for an industrial manufacturer, and the B2mrak systems for your business.
6 countries · 20+ websites · 4,500+ financing applications through our systems.
Support
After you sign up, Sham is still with you.
The same number you talked to when you signed up answers you as a customer. And behind Sham is the Muhkam team.
- She checks your accountIf something isn't working, she checks whether your numbers are connected, what was sent and what got stuck, and tells you the problem in plain words.
- She enters your details for youYour services and hours (for salons and clinics), and anything you want to teach the assistant. She reads it back to you, and only saves it once you say «yes».
- She alerts you if your number is unlinkedAnd helps you link it again.
- Your invoices on WhatsAppAnd anything about payment, a technical problem or a feature request, she opens for the team and follows up with you.
S
ShamOn WhatsApp · +963 968 317 581
Hi Sham, the reminders aren't going out today10:12
ShamHi, let me check 👀
Your shop's number has been unlinked since this morning, so the messages are waiting. Open «WhatsApp» in the app and link it again with the link code, and they'll go out as soon as it's back.10:12
OK, it's linked10:15
ShamGreat, I can see it's connected now, and the waiting messages are going out 👍10:15
Pricing
One price, the same for every system.
Salon, clinic, office, company or institute, small or large: the same price, with the AI assistant included.
The system + AI assistant
New in Syria$50a month
The complete system for your business, with an AI assistant that replies and books for you.
- The system built for your trade: calendar, bookings board, requests, or courses
- Customer stages, with welcome messages, follow-ups and reminders sent on their own
- All WhatsApp chats in one place, and import from Excel
- An assistant that answers your customers day and night in Syrian Arabic
- Books or registers only what's really free
- Asks your form questions
- Never gives a price or discount of its own, and complaints come to you
- Understands voice notes
- Try it before you switch it on, and take over any time
First 14 days free, on your real account
Each extra WhatsApp number $10 a month
Paid monthly, arranged directly with the Muhkam team
The demos are open and free, try them any time
Questions
Questions from business owners.
Yes. The assistant replies on the same WhatsApp number your customers already know. You link it from your phone with a link code or a QR, messages go out from our side as a linked device, and you keep using WhatsApp on your phone as normal.
Neither. The Muhkam team opens your account, and everything works from your phone, even linking WhatsApp. Inside the app, a guided tour explains every page, and if you get stuck, Sham or the team will help you step by step.
It doesn't make things up. It tells the customer it will check and asks you, then passes your answer on without you opening the chat. You can save the answer so it knows next time.
Of course. Take over any chat at any time, from the app or straight from your phone, and the assistant stays quiet with that customer. When you're done, hand the chat back with one tap. You can also switch it off completely from its page, and back on whenever you like.
There's never a double booking. The assistant only offers what's really free, and whoever books first gets it: no two appointments with the same staff member or doctor at the same time, no car booked twice for the same days, and no enrollment in a full group.
Yes. A customer sends a voice note, and the assistant understands it and replies in writing.
Messages and replies go out from our side as a linked WhatsApp device, so they keep going even if your phone is off or your connection is weak. Just let your phone go online once every few days, because WhatsApp unlinks devices when the phone is away for a long time. And if you have a second number, it takes over from the one that went down.
No one can guarantee that with WhatsApp. But the system is built to protect your number: it only sends during working hours, with human-like gaps, a daily limit, and «typing…» before every message. The best protection is messaging customers who know you.
The first 14 days are free, on your real account. After that, payment is monthly and arranged directly with the Muhkam team: $50 a month with the AI assistant, for any of our systems systems, and $10 for each extra number. We agree on the payment method with you when we set up your account.
Try the demo for your business above, then chat with Sham on WhatsApp. The Muhkam team gets in touch to open your account, you link your number from your phone, and you add your services, prices and hours.
Another question? Ask Sham on WhatsApp, she replies in seconds.
Not sure which system?
Chat with Sham on WhatsApp.
Sham is Muhkam's AI assistant. Tell her what your business does, and she'll tell you which system fits. If you'd like to start, our team gets in touch to open your account. She replies in seconds, in Syrian Arabic or English, and you can ask to talk to someone from the team at any time.
S
ShamOn WhatsApp · +963 968 317 581
Hi Sham, I'd like to know which system fits my business21:04
ShamHi, at your service 👋 What kind of business do you have? A salon, a clinic, a car rental office, a solar energy company, or an institute?
And tell me your name and your business name so I can set everything up for you.21:04
The team behind B2mrak
- QusaiFounder
- LouayCo-founder · Growth in Syria
- BlazeSystems engineer · AI
- ShamSales and support · AI